GLOBAL CHANNELS / PREP BRIEF

Retail & DTC

Retail & DTC
Prepared in China.

Separate consumer order packing from retailer routing and warehouse inbound prep.

Worker reviewing parcels at a barcode scanning workstation
Jeton Express operations gallery · parcel checks

ORDER HANDOVER

Make each dispatch instruction complete.

Keep the order reference, SKU quantities, packing version and receiving address together. Confirm the accepted destination and service scope before releasing stock.

  • Seller-approved order list and address version
  • Stock allocation and any substitutions requiring approval
  • Agreed inserts, branded packaging and packing exceptions
  • Carrier handover reference and remaining stock balance

An order change needs a new instruction. Check whether the parcel is still held, already packed or handed to the carrier before confirming the next action.

Explore DTC dispatch planning

THE CHINA WORK TO AGREE

One China stock plan. Separate packing instructions.

Useful when the same stock serves branded consumer orders and retail buyer batches, or components and inserts arrive from different suppliers.

YOU SHARE

The stock and the current files.

The selling model, SKU quantities, supplier dates, packing and insert versions, and the seller-approved order list or buyer routing brief.

WE SCOPE

The accepted China operations.

Agree the finished sample, stock allocation and destination handover. Keep customer-order instructions separate from bulk retailer or fulfillment-operator delivery.

Platform names describe seller workflows. China handling and destination arrangements require acceptance for your stock; your team provides and approves the current selling-program files.

The channel-specific control points.

  1. 01

    DTC orders

    Agree branding, order accuracy checks, carrier selection and return policy.

  2. 02

    Retail routing

    Review the buyer’s current labels, carton rules and delivery instructions.

  3. 03

    Large products

    Assess dimensions, handling, pallets and unloading arrangements before quotation.

  4. 04

    Returns

    Confirm local acceptance and condition-based disposition rules.

Before you approve the prep.

Shopify and eBay are sales channels; Wayfair CastleGate and Target Plus have their own program and routing requirements. Listings here do not imply approved partner status or automatic integrations.

Share the approved order list, packing version or buyer routing brief for the chosen model. Your team approves order changes and the destination handover.

FIRST BATCH / NEXT RELEASE

Connect the next packing batch.

Discuss this stock directly.

Share the product, approximate quantity and destination, then add the current files when available. The preparation scope and quote are agreed before work begins.

Use a Retail & DTC message outline

Use the fields you know. Leave undecided items open, or begin with a short message and a product photo.

Retail & DTC / China stock brief
DTC order / retail batch / operator replenishment: [chosen model]
Products / components and quantities: [details]
China suppliers / ready dates: [if known]
Packing sample / insert version: [available or pending]
Seller order list or buyer routing brief / destination: [available files]

Retailer-specific operating briefs.

Dedicated DTC and seller-dispatch workflows.

Match the label to the actual dispatch location.

For seller-fulfilled orders, check the selected dispatch location against the shipping label and the physical handover point. Where they differ, identify who can correct the order or label before the carrier collects.

RecordWhat to check
Order and SKUApproved order reference, product variant and available quantity at the selected location
Dispatch locationActual handover address compared with the label’s Ship From record
Carrier handoverSelected service, tracking reference and collection evidence

TikTok Shop seller fulfillment through a third-party operator is a different workflow from FBT inbound preparation. Confirm current marketplace settings with the seller and relevant support team; do not assume automatic nearest-warehouse routing.

Review the separate FBT preparation workflow

Order-level dispatch records.