OCEANIA / PREP BRIEF
Kogan MarketplaceKogan Marketplace
Prepared in China.
Prepare China supplier inventory for the seller’s accepted Kogan dispatch operation, with Australia and New Zealand stock commitments kept distinct.
Identify the operating model.
Kogan’s public Marketplace page distinguishes retailers with online fulfillment capability from suppliers. It describes Australia storefronts and makes New Zealand participation conditional on New Zealand Seller Capabilities. The seller’s accepted account and dispatch origin therefore need confirmation before assigning stock.
Connect the stock stages.
- 01
Identify the accepted storefront
Obtain the seller’s current account scope, ship-from location and executing operator. Keep Australia and New Zealand instructions separate.
- 02
Reconcile supplier stock
Match received units with seller SKUs, variants, condition and accessories. Agree whether this batch replenishes local stock or supports an expressly accepted order-dispatch route.
- 03
Approve the finished pack
Use seller-provided product and carton files. Check protection, included manuals and final measurements against the selected carrier and receiving operator’s acceptance.
- 04
Connect stock and orders
Provide the agreed quantity and handover record to the seller. Keep replenishment transit separate from available stock and the dispatch estimate shown on a customer listing.
Approve the preparation records.
| Control point | Seller file or confirmation | China preparation decision |
|---|---|---|
| Market allocation | Accepted storefront and stock reservation | Prevent one supplier batch being promised independently to both country operations. |
| Product identity | Seller SKU, variant and accessory specification | Hold incomplete bundles or mismatched regional versions for a seller decision. |
| Dispatch evidence | Current order allocation, carrier and tracking record | Tie packed items to the actual dispatch record and report shortages before release. |
Resolve the exception.
Planning example: A supplier sends the Australian product version in a batch reserved for a New Zealand listing. Hold the affected units until the seller confirms product suitability, storefront allocation and the correct destination instructions.
This illustrates a stock decision and is not a customer case or a platform penalty claim.
Plan returns and stock withdrawal.
Kogan identifies the Marketplace retailer on the product listing and directs Marketplace returns through Contact Seller. Check the listing’s Warranty & Returns information, then agree the actual receiving address, order reference, condition photos and accessory record. A Kogan contact path does not establish a SinoWarehousing return address; acceptance and disposition require a separate agreement.
Confirm destination acceptance, handling restrictions and the return receiving address for the actual product and shipment before anything moves.
Approve the returned-stock decisionOfficial references.
- Sell on Kogan Marketplace
- Kogan Australia Guarantee and Return Policy
- Kogan Marketplace listing field requirements
References reviewed October 6, 2026. Australia public Marketplace and returns references checked October 6, 2026. New Zealand eligibility, ship-from arrangements and current seller instructions require confirmation; China-origin routing remains shipment-specific.
Prepare the shipment brief.
- Accepted Kogan storefront, dispatch origin and executing operator
- Seller SKU and variant quantities, condition and accessory checklist
- Current product/carton labels and accepted receiving instruction
- Carrier handover, return receiver and shipment acceptance
Discuss the scope directly with the team. Receiving, preparation, freight and any destination work are confirmed for the product and route.